Position Description

We seek a wildlife and nature enthusiast who will work with customers and suppliers to tailor vacation packages and achieve customer satisfaction by offering the best possible wildlife and nature travel experience.

As a travel consultant, you will be crafting vacations, and joyfully execute the following responsibilities:

• Handle the complete lifecycle of customer management.
• Provide literature and information to clients concerning domestic and international tours, travel routes, accommodation, local customs, fares and travel regulations.
• Discuss client requirements and advise on suitable options.
• Plan, prepare and cost itineraries (travel plans) for clients.
• Make travel, accommodation and related bookings.
• Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements.
• Network with hotels, tour operators and other logistical service providers.
• Issue tickets for travel, accommodation vouchers and all relevant documentation.
• Meet sales targets.
• Collect payments and maintain records of transactions.
• Assist with changes to travel arrangements and bookings where required.
• Maintain MIS records of related activities and send reports in the prescribed format to the line manager.