We seek a wildlife and nature enthusiast who will work with customers and suppliers to tailor vacation packages and achieve customer satisfaction by offering the best possible wildlife and nature travel experience.
As a travel consultant, you will be crafting vacations, and joyfully execute the following responsibilities:
Handle the complete lifecycle of customer management.
Provide literature and information to clients concerning domestic and international tours, travel routes, accommodation, local customs, fares and travel regulations.
Discuss client requirements and advise on suitable options.
Plan, prepare and cost itineraries (travel plans) for clients.
Make travel, accommodation and related bookings.
Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements.
Network with hotels, tour operators and other logistical service providers.
Issue tickets for travel, accommodation vouchers and all relevant documentation.
Meet sales targets.
Collect payments and maintain records of transactions.
Assist with changes to travel arrangements and bookings where required.
Maintain MIS records of related activities and send reports in the prescribed format to the line manager.