Customer Success Executive

Job Details

Experience

2-5 years

Industry

Information Technology and Services

Salary Offered

₹2-7 LPA

Qualification

Any Graduation Degree

Gender

Any

Notice Period

Open

Location

Bangalore

Vacancy

1

Expire

31 Oct 2020


Skills

Must Have

  • Interpersonal Skills
  • Customer Support
  • Decision-Making
  • Customer Relationship Management (CRM)
  • Service-Level Agreements (SLA)

Position Description

What You Will Do:

Customer query resolution in a timely manner to ensure the best possible customer experience
Handling customer queries on email, chat and call
Query resolution for the internal customer i.e. Business Team
Adhering to Customer Support guidelines to ensure correct resolution
Maintaining TAT as per SLA for the process

What we offer?

A company which runs on trust and mutual respect, with minimal Bureaucracy
Everyone is empowered to make decisions
Transparency in communication keep us aware of where we are heading and honest feedback helps everyone to grow quickly & in all directions
You also have flexible timings and a great office space to work in.
Meal coupons and Uber Credits.

Cashfree

Full Time (Regular Employee)

Posted on 25 Jul 2020

 Bangalore

Managed by Cashfree

Hiring Process

Number of Interviews:  1

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